Discover How Our Mission and Values Align with Your Nonprofit Goals

Dr. Brittany Bethel

Senior Consultant

Brittany has worked in the nonprofit space for the past 20 years. She has served on church staffs in worship, students, and adult ministries and currently serves as the Executive Director of Cross Connection. CC is an affirming and inclusive Christian mission organization that serves 14 counties in NC and beyond with minor home repairs and has an Advocacy and Awareness Retreat program in Asheville that learns form people who have housing insecurities and from people in Honduras from those leading Children’s Homes and about global family. CC partners with churches to connect with and meet community needs. 

In her time at CC she has helped the organization recognize and address the DEI gaps, write statements and policy, and develop a strategic plan to ensure the organization is leading with DEI at the forefront. She is excited to join the PMA Consulting team specializing in Organizational Culture, Visioning and Strategic Planning, and Leadership Development. 

She has her BA in Vocal Performance from Columbus State University, a MA in Worship Theology from Dallas Baptist University, and her Ed.D in Organizational Leadership from Grand Canyon University. She and her wife Taylor live in Charlotte, NC with their two dogs Sully and Wilson.

Robin Taylor

Senior Consultant

With 15 years of diverse experience in the nonprofit sector, Robin Taylor serves as a key asset to PMA's efforts, offering expertise in leadership development, front-line fundraising, donor stewardship, and data management. Robin's work extends across community-based groups and national nonprofits, focusing on data management, annual fundraising, and donor stewardship. She has successfully led the implementation of annual fundraising plans and developed robust stewardship programs, leveraging technology to enhance revenue and donor retention. Her hands-on experience in implementing databases and training front-line fundraisers sets her apart as a multifaceted professional. 

Known for her meticulous attention to detail, Robin is adept at navigating IRS regulations related to 501(c)3 charities and fostering collaboration among fundraising, financial, and programmatic staff. Her commitment to the community extends beyond professional realms, as she has taught youth gymnastics for 20 years and leads children and family programs at Woodlawn Community Fellowship United Methodist Church. 

A graduate of Northland College (BA) and American University (MA) in History and International Relations, Robin's academic background enriches her comprehensive approach to fundraising. She also completed PMA's Mastermind Leadership Program in Fall 2023.

Dean Thompson

Senior Consultant

Dean Thompson is a marketing, fundraising and business development pro.  

Whether leading the marketing efforts for a company owned by Martha Stewart or developing new revenue channels for high-end brands such as Drexel Heritage and Henredon, Dean’s focus has always been on strengthening an organization’s value proposition and increasing its impact and bottom line.  It was her passion for helping to connect people and organizations with meaningful ways to serve others that led her to leadership roles in the nonprofit community. 

Dean brings fifteen years of nonprofit experience to PMA with expertise in capacity building, process design, facilitation, strategic planning, training and civic engagement.  Prior roles include serving as the Vice President of Advancement for Communities In Schools, Director at The Lee Institute and as the Executive Director of the nonprofit Project Life Movement.

In her free time, Dean has volunteered with community building initiatives such as Leadership Charlotte (Board Chair 2019-2020), Women Executives (Board Chair 2021-2022), Association of Fundraising Professionals (6 years board service)  and Women Executives for Community Service (7 years board service).  She served as a member of Leave A Legacy Charlotte for many years and is a graduate of the Institute for Philanthropic Leadership’s inaugural cohort of Leadership Gift School.  She is an American Leadership Forum Senior Fellow (Class 18) and enjoys travel, reading, hiking and live music.  

Katelynn Green, MPA, CFRE

Consultant

Katelynn serves as a Consultant for PMA Nonprofit Leadership, supporting strategic planning, capacity-building, and fundraising projects for the firm. She also serves as the Development Director at Matthews Free Medical Clinic (MFMC) in Matthews, NC. MFMC provides free, quality healthcare services to low-income, uninsured individuals in Mecklenburg and Union Counties through primary care, specialty care, dental, and various ancillary services. During her tenure, she has successfully authored and won the clinic's first three-year contract with the NCDHHS Office of Rural Health to begin offering an evening clinic and interpretation services, she also authored and won a BlueCross BlueShield dental grant for a care collaborative among North Carolina Association of Free and Charitable Clinic (NCAFCC) partners, which purchased a mobile dental unit that travels across the region to participating NCAFCC members.

Katelynn also served as the Development Director at The Center for Community Transitions, where she crafted and executed the organization's annual development plan, and managed the donor lifecycle, grants program, and donor management software implementation. Katelynn's academic achievements include a Master's Degree in Public Administration (Nonprofit Management) from UNC Charlotte, coupled with a Bachelor's Degree in Health Systems Management from the same institution. Outside of her professional degrees, Katelynn also holds the Certified Fund Raising Executive (CFRE) credential through CFRE International. As a previous Graduate Student Intern for PMA, she also completed the Emerging Leaders in Philanthropy program through the Institute for Philanthropic Leadership. 

Jean Bock

Senior Content Editor

As Senior Content Editor, Jean drives PMA's digital, audio, and print content, including the global podcast Your Path to Nonprofit Leadership, and Patton's book, Your Path to Nonprofit Leadership. With over 20 years of experience, Jean excels in leadership, fundraising, and community engagement.  

Jean's roles have included planning events with local nonprofits, serving on multiple boards, and contributing strategically to community causes. As incoming Chair Elect of the Cain Center of the Arts, she continues to make a significant impact. Besides her nonprofit work, Jean is a skilled writer and editor, and has been instrumental in the firm's thought leadership and Patton's debut book, ensuring clarity and resonance. Her involvement in the design of PMA podcast episodes and vetting outstanding global guests offers tremendous value to listeners. 

Jean's blend of philanthropy, community leadership, and editorial expertise enhances PMA's offerings. A graduate of St. John's University in Queens, NY, her wide-ranging skills serve to further the mission of PMA and the nonprofits they support. 

Lauren McDowell

Content Manager

As Content Manager for PMA, Lauren infuses passion and creativity into the firm's digital and audio content. She's the force behind the global podcast Your Path to Nonprofit Leadership and the firm's e-newsletter Thursday Leadership Lens, showcasing her expertise in design, Adobe Creative Suite, and writing. As Executive Producer of the podcast, Lauren orchestrates guest research, program design, and publication.   

Her creativity extends to the firm's social media profiles, where she crafts compelling articles and maintains brand identity. A graduate of the University of Southern California, Lauren holds a BA in Narrative Studies and minors in Digital Studio Art and Classical Perspectives. Her dynamic skill set brings captivating narratives to life, engaging nonprofit leaders worldwide.

Parker McDowell

Digital Marketing Associate

As Digital Marketing Associate, Parker enhances PMA's digital presence, including the global podcast Your Path to Nonprofit Leadership and the firm's customer relationship management database. With a focus on media trends, Parker develops engaging content for PMA's nonprofit leadership community and ensures its reach across media platforms. He curates the podcast's YouTube channel and optimizes the PMA website using Google Analytics. By transforming PMA's library of content into diverse digital, audio, and video formats, he extends the firm's impact.   

A recent graduate of the Bob Schieffer School of Communications at Texas Christian University, Parker holds a degree in Communications with a specialization in Film, Television, & Digital Media. His innovative approach to digital marketing, creative vision, and technical expertise makes him an asset to the PMA team, propelling the firm's digital initiatives to new heights. 

Joy Zuniga

Administrative Assistant

Joy serves as PMA’s Administrative Assistant, overseeing calendaring, editing, and
much of the firm’s organization and infrastructure. Prior to joining the team she gained
experience working with an educational nonprofit, and also managed a team of virtual
technical producers for corporate training. In these roles, she helped with program
administration and managed virtual training experiences and logistics.

Joy received a Bachelor of Arts degree in Linguistics and Portuguese from Brigham
Young University. She is passionate about helping others through her attention to detail,
organizational skills, and logistical efficiency. She believes that laying a great logistical
foundation allows everyone in an organization to reach higher, focus better on their
areas of expertise, and help build others up in the process.