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Transforming Recurring Giving into Sustainable Support

January 28, 2025

For nonprofit leaders, the quest for financial stability and mission impact is constant. Recurring giving offers a transformative opportunity, but many organizations struggle to maximize its potential. By rethinking how we engage donors and sustain their support, nonprofits can unlock significant, long-term benefits for their missions.

Rethinking Recurring Giving

Too often, nonprofits approach recurring giving with the same mindset as one-time donations, failing to account for the unique motivations of recurring donors. This mindset limits growth and engagement. Recurring giving isn’t just a monthly version of single-gift appeals—it’s an entirely different approach that prioritizes donor relationships, ongoing value, and personalized experiences.

Lessons from the Subscription Economy

The subscription economy has reshaped consumer behavior, from music streaming to meal delivery. Donors now expect ongoing engagement, not just transactional relationships. To succeed, nonprofits must shift from periodic interactions to consistent, meaningful engagement. This means providing updates, stories, and results that affirm the donor’s impact.

For example, a food bank might share how a monthly donor's contributions provide not just meals but also stability for families in need. By connecting donors to the ongoing impact of their gifts, organizations can cultivate loyalty and increase retention.

Building a Thriving Program

A successful recurring giving program requires thoughtful design and execution. Start by clearly defining your ongoing value proposition. What unique, sustainable impact can donors achieve through their recurring gifts? Communicate this consistently across your platforms.

Second, leverage technology effectively. Your donation platform, CRM, and payment processor should work seamlessly to provide a minimal friction donor experience. Assess your systems regularly to ensure they support the growth of your program, not hinder it.

Finally, don’t neglect donor cultivation. Recurring donors often give additional gifts when inspired by interesting campaigns or urgent needs. Regularly thank them, show their impact, and invite them to deepen their connection.

Why It Matters

With donor participation in charitable giving declining in recent years (Lilly Family School of Philanthropy, 2022), recurring giving represents a critical opportunity. Recurring donors are more likely to remain engaged, increasing donor retention and lifetime value.

By rethinking recurring giving, nonprofits can build a steady, sustainable revenue stream while deepening their relationships with donors. The result is not just financial stability, but also a stronger foundation for advancing your mission.

Take the Next Step

If your organization hasn’t prioritized recurring giving, now is the time. Start by benchmarking your current program, evaluating donor experiences, and designing a strategy that aligns with today’s donor expectations. With the right approach, sustainable giving can unlock new possibilities for your nonprofit and those you serve.

Resources

Visit Your Path to Nonprofit Leadership Podcast episode 301 with Dave Raley for more information on this important topic. 

Looking to expand your nonprofit leadership skills? PMA is here to help! Learn more about our unique programs designed specifically for advancing your nonprofit career. 

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